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1. The induction hotplate does not work:

Why: A wrong type of pot is being used. The base is not ferromagnetic or the size of the pot is too small.

How to: Check that the base of the pot is attracted by a magnet or use a bigger pot.

2. A humming sound is heard when the hob is switched on:

Why: It is caused by pot with thin bases or composed by several parts. The noise is caused by the direct transfer of energy to the base of the pot.

How to: This noise is not considered as a malfunction. Reduce the power setting or use a pot with a thicker base.

3. The touch control does not turn the power on or off:

Why: No hotplate has been selected; your hands are damp; the lock function has been activated.

How to: Check that you have selected the right hotplate and that the lock system is not working; dry the fingers of your hands.

4. A fan can be heard while cooking and the sound continues after having turned off the hotplate:

Why: The induction plates have a fan to chill the electronics.

How to: This noise is not considered as a malfunction. The fan will continue until the moment the heat is reduced under the standards.

5. When deep frying, the heat in the plated seem to be reduced:

Why: When the hot in the glass or the electronics becomes too high, an automatic protection system is activated to prevent the overheating.

How to: This system is rarely activated as few cooking procedures are so intensive to overheat the components.

6. The hob or some hotplates turn off while cooking:

Why: Something (pot, cloth, liquids, etc) could be covering the touch controls.

How to: Remove those objects from the controls.

Why: The hotplate could have been overheated.

How to: Let the overheated hotplate cool for a few minutes before continue with the cooking.

7. While the hob is being used, there is a beeping: